• Online, Self-Paced
Course Description

Efficient delivery of IT systems includes cost reduction and optimized system performance. In this 15-video course, discover how a structured approach for implementing changes and patches can reduce security incidents and downtime, in preparation for the ISACA Certified Information Systems Auditor (CISA) exam. Key concepts covered here include: how performance is related to service level agreements (SLAs), and differences between SLAs and operational level agreements; how to establish a baseline of normal performance and monitor performance metrics in Windows and Linux environments; and how to monitor performance metrics in a cloud computing environment. Next, learn how to configure cloud-based alerting; about enterprise change and configuration management procedures and terms such as content management system (CMS), configuration management database (CMDB), and configuration item (CI); and enterprise vulnerability management procedures. Learn how to configure which administrators can manage Group Policy Objects (GPOs); how to configure application deployment centrally with System Center Configuration Manager (SCCM); configure Windows patch deployment centrally with SCCM; how to configure Ubuntu Linux to check for updates; and how to tweak IT system performance and implement controlled changes centrally.

Learning Objectives

Efficient delivery of IT systems includes cost reduction and optimized system performance. In this 15-video course, discover how a structured approach for implementing changes and patches can reduce security incidents and downtime, in preparation for the ISACA Certified Information Systems Auditor (CISA) exam. Key concepts covered here include: how performance is related to service level agreements (SLAs), and differences between SLAs and operational level agreements; how to establish a baseline of normal performance and monitor performance metrics in Windows and Linux environments; and how to monitor performance metrics in a cloud computing environment. Next, learn how to configure cloud-based alerting; about enterprise change and configuration management procedures and terms such as content management system (CMS), configuration management database (CMDB), and configuration item (CI); and enterprise vulnerability management procedures. Learn how to configure which administrators can manage Group Policy Objects (GPOs); how to configure application deployment centrally with System Center Configuration Manager (SCCM); configure Windows patch deployment centrally with SCCM; how to configure Ubuntu Linux to check for updates; and how to tweak IT system performance and implement controlled changes centrally.

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Cyber Defense Infrastructure Support
  • Cybersecurity Management
  • Executive Cyber Leadership
  • Risk Management
  • Systems Analysis