Efficient delivery of IT systems includes cost reduction and optimized system performance. Discover how a structured approach for implementing changes and patches can reduce security incidents and downtime, in preparation for the CISA exam.
Learning Objectives
Certified Information Systems Auditor (CISA) 2019: Performance & Management
- recognize how performance is related to SLAs, and the difference between SLAs and operational level agreements
- establish a baseline of normal performance in Windows
- monitor performance metrics in a Windows environment
- monitor performance metrics in a Linux environment
- monitor performance metrics in a cloud computing environment
- configure cloud-based alerting
- describe enterprise change management procedures
- describe enterprise configuration management procedures and terms such as CMS, CMDB, and CI
- describe enterprise vulnerability management procedures
- configure which administrators can manage GPOs
- configure application deployment centrally using SCCM
- configure Windows patch deployment centrally using SCCM
- configure Ubuntu Linux to check for updates
- tweak IT system performance and implement controlled changes centrally