This course provides an overview of information systems concepts and practice including system management, maintenance, assurance, and reporting services, physical and human resources. It includes an introduction to information system hardware components, operating systems, scripting languages, with practical training in databases and networked servers. In addition, this course provides practice in managing the people, processes and events (planned or otherwise) involved in information system management.
Learning Objectives
- Describe basic principles, practices, and components of information systems.
- Identify fundamental concepts and components of networked information systems.
- Identify common information system operation and testing procedures.
- Explain the relationship between different information system processes, including testing, development, maintenance, service continuity, and disaster recovery.
- Develop solutions for improving integration between technologies in order to streamline operations or automate processes.
- Apply critical thinking and problem solving skills in identifying and trouble---shooting IT system problems.
- Evaluate ethical issues when managing information systems.
Framework Connections
The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):
Competency Areas
Feedback
If you would like to provide feedback on this course, please e-mail the NICCS team at NICCS@mail.cisa.dhs.gov. Please keep in mind that NICCS does not own this course or accept payment for course entry. If you have questions related to the details of this course, such as cost, prerequisites, how to register, etc., please contact the course training provider directly. You can find course training provider contact information by following the link that says “Visit course page for more information...” on this page.