• Online, Self-Paced
Course Description

CompTIA A+ certification is designed to demonstrate competency as a computer technician. It covers topics such as installation, preventative maintenance, networking, security and troubleshooting. The A+ certification is a stepping stone to more advanced CompTIA certifications, so if you are just starting out in the information technology industry, it’s a must have. Because the CompTIA A+ Certification is internationally accepted, many employers see it as credible evidence of your ability to work with computers.

Learning Objectives

1. Basic IT infrastructure, including networking and troubleshooting 2. Configuration of PC, mobile and IoT device hardware 3.Basic data backup and recovery methods 4. Malware detection and removal 5. Addressing privacy concerns and physical security 6. Device hardening 7. Operating systems and cloud-based (SaaS) software configuration

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Customer Service and Technical Support
  • Cyber Defense Infrastructure Support
  • Data Administration
  • Knowledge Management
  • Systems Architecture

Specialty Areas have been removed from the NICE Framework. With the recent release of the new NICE Framework data, updates to courses are underway. Until this course can be updated, this historical information is provided to give better context as to how it can help you with your cybersecurity goals.