• Classroom

CBT XPress’ CompTIA A+ certification training course validates the latest foundation-level knowledge and skills needed by today’s computer support professionals. It is the starting point for a career in the Information Technology industry. Target Audience: All IT Professionals seeking CompTIA A+ certification; entry level PC Support Technicians and Customer Service Representatives; government and government contracted information assurance personnel requiring certification for IAT level I of the DOD 8570.1 Directive. CompTIA A+ is part of the certification track for corporations such as Microsoft, HP and Cisco. Other technology companies, including Dell, Intel, Lenovo and Ricoh, have made CompTIA A+ certification mandatory for their service technicians.

This course prepares you for the CompTIA A+ 220-901 and CompTIA A+ 220-902 exams. 3 Days, Instructor Led.

Learning Objectives

Two exams are necessary to be certified: CompTIA A+ 220-901 and CompTIA A+ 220-902. CompTIA A+ 220-901 covers:

  1. PC hardware and peripherals
  2. Mobile device hardware
  3. Networking and troubleshooting hardware and network connectivity issues.

CompTIA A+ 220-902 covers:

  1. Installing and configuring operating systems including Windows, iOS, Android, Apple OS X and Linux
  2. Security
  3. Fundamentals of cloud computing
  4. Operational procedures

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Customer Service and Technical Support
  • Systems Development
  • Systems Requirements Planning
  • Technology R&D
  • Test and Evaluation

Specialty Areas have been removed from the NICE Framework. With the recent release of the new NICE Framework data, updates to courses are underway. Until this course can be updated, this historical information is provided to give better context as to how it can help you with your cybersecurity goals.

Feedback

If you would like to provide feedback on this course, please e-mail the NICCS team at NICCS@hq.dhs.gov. Please keep in mind that NICCS does not own this course or accept payment for course entry. If you have questions related to the details of this course, such as cost, prerequisites, how to register, etc., please contact the course training provider directly. You can find course training provider contact information by following the link that says “Visit course page for more information...” on this page.