During this virtual ITIL training course, our subject matter experts will instruct you on maximizing overall engagement with the stakeholders around you. ITIL 4 Specialist: Drive Stakeholder Value (DSV) is all about elevating the customer experience, so expect white glove service from Beyond20 on your path to becoming a certified ITIL 4 Managing Professional. The ITIL 4 DSV training course is one of four courses required to earn your ITIL 4 Managing Professional certification. Master the interaction between providers and stakeholders, as well as the conversion of demand into real value via IT-enabled services. This is integral to business success in the current competitive landscape.
Learning Objectives
Obtaining the official Axelos ITIL Specialist: Drive Stakeholder Value (DSV) certification.