During this virtual ITIL training course, our subject matter experts will instruct you on the cloud services user journey. ITIL 4 Specialist: Acquiring & Managing Cloud Services explores how cloud services align with the Service Value Chain, ITIL’s guiding principles, and the entire procurement lifecycle. Next-gen training and white-glove service included. The ITIL 4 Specialist: Acquiring & Managing Cloud Services training course is one of two extension modules coming to ITIL 4. Upon passing the exam, you will earn the ITIL 4 Acquiring & Managing Cloud Services certification. Develop your skillset in procuring and managing the cloud.
Learning Objectives
Obtaining the official Axelos ITIL Specialist: Acquiring and Managing Cloud Services (AMCS) certification.
Framework Connections
The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):
Specialty Areas
- Customer Service and Technical Support
- Data Administration
- Network Services
- Risk Management