• Online, Instructor-Led
  • Classroom
Course Description

During this virtual ITIL training course, our subject matter experts will instruct you on the cloud services user journey. ITIL 4 Specialist: Acquiring & Managing Cloud Services explores how cloud services align with the Service Value Chain, ITIL’s guiding principles, and the entire procurement lifecycle. Next-gen training and white-glove service included. The ITIL 4 Specialist: Acquiring & Managing Cloud Services training course is one of two extension modules coming to ITIL 4. Upon passing the exam, you will earn the ITIL 4 Acquiring & Managing Cloud Services certification. Develop your skillset in procuring and managing the cloud.

Learning Objectives

Obtaining the official Axelos ITIL Specialist: Acquiring and Managing Cloud Services (AMCS) certification.

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Customer Service and Technical Support
  • Data Administration
  • Network Services
  • Risk Management

Specialty Areas have been removed from the NICE Framework. With the recent release of the new NICE Framework data, updates to courses are underway. Until this course can be updated, this historical information is provided to give better context as to how it can help you with your cybersecurity goals.