• Online, Self-Paced
Course Description

Master root-cause analysis with "Certified Problem-solving Technology Professional (CPSTP)," equipping professionals with advanced problem-solving methodologies.

Learning Objectives

  • Understand advanced problem-solving methodologies.
  • Learn techniques for addressing complex technological challenges.
  • Develop skills for analytical thinking and decision-making.
  • Explore tools for managing technology-based problem-solving projects.
  • Create frameworks for solving problems using innovative technologies.

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Competency Areas