IT Project Management Training

Classroom

The students will learn how to 1) identify key elements and concepts of IT service management, 2) describe the overview of scrum, sprints and the role of Scrum Master, 3) describe medical business operations and security, 4) implement process management using Lean Six Sigma and 4) manage project execution and delivery.

Learning Objectives

IT Service Management
Agile Scrum Master Training
Healthcare IT Training
Lean Six Sigma
Project Management Training

Framework Connections

Implementation and Operation

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

Customer Service and Technical Support
Knowledge Management

Overall Proficiency Level

1 - Basic

Course Prerequisites

A secondary degree with at least five years of project management experience, with 7,500 hours leading and directing

A four-year degree (bachelor’s degree or the global equivalent) and at least three years of project management experience, with 4,500 hours leading and directing projects.

Training Purpose

Skill Development

Specific Audience

All

Delivery Method

Classroom

Course Location

1201 Wesleyan Street
Fort Worth, TX 76105

Feedback

If you would like to provide feedback on this course, please e-mail the NICCS team at NICCS@mail.cisa.dhs.gov. Please keep in mind that NICCS does not own this course or accept payment for course entry. If you have questions related to the details of this course, such as cost, prerequisites, how to register, etc., please contact the course training provider directly. You can find course training provider contact information by following the link that says “Visit course page for more information...” on this page.