Introduces the mechanics of Scrum, as well as provides insights into complexity, team-based collaboration and self-organization as essential elements in mastering Scrum.
Learning Objectives
Provides the foundation of knowledge needed for role-focused training for Product Owners, Scrum Masters and Developers
Framework Connections
The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):
Specialty Areas
- Customer Service and Technical Support
- Knowledge Management
Feedback
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