• Online, Self-Paced
Course Description

Service Management Automation (SMA) allows the creation, monitoring, and deployment of resources to be automated. Discover how to deploy and manage SMA runbooks.

Learning Objectives

{"describe PowerShell workflow runbooks "}

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Systems Administration