• Online, Self-Paced
Course Description

Business process improvement must be monitored and controlled to ensure the gains aren't lost. This takes place in the Control phase of a Lean or Lean Six Sigma domain process. Once you analyze and approve your processes to desired levels, you need to monitor and control them over an extended period of time. This helps drive process improvement, process control, and process design.

In this course, you'll learn how to choose, construct, and use a control chart, which is the most common tool used for statistical process control, or SPC. This course also explores how to interpret control charts. This course is aligned with ASQ's 2015 Six Sigma Green Belt Body of Knowledge.

Learning Objectives

Business process improvement must be monitored and controlled to ensure the gains aren't lost. This takes place in the Control phase of a Lean or Lean Six Sigma domain process. Once you analyze and approve your processes to desired levels, you need to monitor and control them over an extended period of time. This helps drive process improvement, process control, and process design.

In this course, you'll learn how to choose, construct, and use a control chart, which is the most common tool used for statistical process control, or SPC. This course also explores how to interpret control charts. This course is aligned with ASQ's 2015 Six Sigma Green Belt Body of Knowledge.

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Systems Analysis

Specialty Areas have been removed from the NICE Framework. With the recent release of the new NICE Framework data, updates to courses are underway. Until this course can be updated, this historical information is provided to give better context as to how it can help you with your cybersecurity goals.

Feedback

If you would like to provide feedback for this course, please e-mail the NICCS SO at NICCS@hq.dhs.gov.