Six Sigma is a data-driven improvement strategy that views all activities within an organization as processes. Process inputs can be controlled and adjusted to effect significant improvements in process outputs. Six Sigma uses a rigorous and systematic methodology known as DMAIC (define, measure, analyze, improve, and control) and a number of qualitative and quantitative tools. Its goal is to drive process, product, and service improvements for reducing variation and defects. Lean is also an improvement methodology, but with a different focus. It aims to enhance process flow, reduce cycle time, and eliminate waste. This course introduces Six Sigma and Lean methodologies and looks at the relationship between them. It also explores relationships among business systems and processes using some practical examples of Lean Six Sigma applications in both manufacturing and service industries. This course is aligned with the ASQ Certified Six Sigma Black Belt certification exam and is designed to assist learners as part of their exam preparation. It builds on foundational knowledge that is taught in SkillSoft's ASQ-aligned Green Belt curriculum.
Learning Objectives
{"discover the key concepts covered in this course"}