Course Description
Service Manager provides the ability to manage incident and problem resolutions. In this course, you will learn about Service Manager as well as the system and software requirements involved when planning for deployment.
Learning Objectives
Overview of Service Manager
- start the course
- describe System Center 2016 Service Manager
- describe what's new in Service Manager
Planning for Service Manager Deployment
- describe the six major parts of Service Manager
- list Service Manager system requirements
- list Service Manager software requirements
- list Service Manager SQL server requirements
- prepare for Service Manager deployment
Practice: Service Manager Deployment
- list the requirements for Service Manager deployment