• Online, Self-Paced
Course Description

The scrum master isn't always front and center on the scrum team. In reality, a significant responsibility of the scrum master is to play a supportive role to the team as coach.

In this course, explore the differences between a coach, facilitator, teacher, and mentor. Next, learn about the scrum master coaching stance, and discover coaching best practices and the key skills needed for the role. Finally, examine common coaching models and techniques for overcoming common Scrum challenges using proven coaching practices.

Upon completion, you'll be able to recognize key characteristics and best practices for coaching as a scrum master.

Learning Objectives

{"discover the key concepts covered in this course"}

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Program/Project Management and Acquisition
  • Software Development

Feedback

If you would like to provide feedback for this course, please e-mail the NICCS SO at NICCS@hq.dhs.gov.