• Online, Self-Paced
Course Description

The complex expertise of field technicians involves knowing how to differentiating devices with the same functional nature by the diversity of that function. You need to be able to take that information and decide how to troubleshoot - keeping in mind all requirements before carrying out the resolution. In this course, you'll explore the memory-related characteristics of Cisco IOS devices and how to decipher what's involved in device replacement.

You'll start by examining how Cisco IOS devices use different types of memory. You'll then define how to troubleshoot these devices based on their memory type. Next, you'll review what's expected of a field technician. You'll end this course by outlining what you need to think about before device removal and replacement.

This course can be used in preparation for the 100-490: Supporting Cisco Routing and Switching Network Devices (RSTECH) exam and to attain the Cisco Certified Technician (CTT) Routing & Switching certification.

Learning Objectives

{"know the type of memory that is used to store the startup configuration","identify the elements stored in ROM","understand where the Cisco IOS is stored","identify the configuration register values"}

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Network Services