• Online, Self-Paced
Course Description

Learn how surveys and application analytics create a feedback loop that helps you understand the voice of the customer.

Learning Objectives

Learn how surveys and application analytics create a feedback loop that helps you understand the voice of the customer.

Framework Connections

The materials within this course focus on the Knowledge Skills and Abilities (KSAs) identified within the Specialty Areas listed below. Click to view Specialty Area details within the interactive National Cybersecurity Workforce Framework.