• Online, Self-Paced
Course Description

When analyzing the business problems, or internal processes, that exist in your organization, you must be knowledgeable in the characteristics, required competencies, methodologies and analytics tools involved. You'll also need to understand how different business analysis perspectives apply or can be combined depending on your organization's context.
In this course, you'll learn about characteristics of Agile and business intelligence. The course also covers different perspectives of information technology, business architecture, and business process management perspectives that are also feature in the business analysis body of knowledge (BABOK) framework, which outlines the tasks that a business analyst must perform to deliver an effective solution to a problem.

Learning Objectives


  • recognize Agile features
  • identify features of an Agile project that impact business analysis activities
  • recognize necessary competencies when using an Agile approach to business analysis

Business Intelligence

  • identify characteristics of the business intelligence perspective
  • identify business analysis activities that are specific to business intelligence initiatives

Information Technology

  • recognize characteristics of working from an IT perspective
  • identify considerations for working on an IT change initiative
  • distinguish between IT initiative methodologies

Business Architecture

  • identify the four architectural principles that apply to business analysis
  • recognize outcomes of business analysis with a business architecture perspective
  • identify common business architecture techniques

Business Process Management

  • recognize characteristics of the business process management perspective
  • distinguish between BPM business analysis outcomes
  • identify techniques used for BPM
  • demonstrate your understanding of common business analysis perspectives

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • All-Source Analysis
  • Knowledge Management
  • Language Analysis
  • Systems Requirements Planning
  • Technology R&D


If you would like to provide feedback for this course, please e-mail the NICCS SO at NICCS@hq.dhs.gov.