• Online, Self-Paced

With so much business happening on a global scale, cross-cultural communication is more important than ever before. Communication is always a challenge, and when diverse cultures interact, good communication can be even more challenging. In this course, you'll learn about the importance of achieving a proper mindset for cross-cultural communication. You'll explore aspects of cultures that affect how people communicate across cultural boundaries. You'll learn also considerations for speaking and writing in cross-cultural environments.

Learning Objectives

Communicating in Cultural Contexts

  • identify perspectives that support cross-cultural communications
  • define high- and low-context communication styles
  • classify examples of communication styles as low context
  • recognize strategies for effective communication in low-context cultures
  • identify examples of communication styles as high-context
  • recognize strategies for effective communication in high-context cultures
  • communicate effectively in low- and high-context settings

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Language Analysis

Specialty Areas have been removed from the NICE Framework. With the recent release of the new NICE Framework data, updates to courses are underway. Until this course can be updated, this historical information is provided to give better context as to how it can help you with your cybersecurity goals.

Feedback

If you would like to provide feedback for this course, please e-mail the NICCS SO at NICCS@hq.dhs.gov.