• Online, Self-Paced
Course Description

Project management is more than just basic decision-making and scheduling. It's leadership. It's coaching, training, cross-training, and motivating. It requires both self-awareness and self-regulation, employing your emotional intelligence, or EQ, skills to keep a diverse team of professionals engaged and working effectively together.

In this course, you'll learn about tools and techniques that project managers can use to engage team members and stakeholders, including effective decision-making and conflict management and resolution. You'll also explore how your social skills and empathy can be employed to keep you team motivated and on point.

Learning Objectives

{"discover the key concepts covered in this course"}

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Program/Project Management and Acquisition

Feedback

If you would like to provide feedback for this course, please e-mail the NICCS SO at NICCS@hq.dhs.gov.