• Online, Self-Paced
Course Description

Process improvements can transform a business, increasing efficiency, product quality customer satisfaction, and profits. But to carry out these process improvements, you must understand the existing process design, and implement a process control system to maintain the standards of the new process.

This course will cover how you can combine 6σ and Lean Six Sigma strategies to manage a business process improvement initiative so it yields the best possible results. you'll explore how to get buy-in from stakeholders, and how to analyze and redesign a process. You'll also learn guidelines for successfully implementing and sustaining process improvements.

Learning Objectives

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Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Systems Analysis