• Online, Self-Paced
Course Description

Printers have a lot of moving parts. Explore basic troubleshooting for printers, including common issues that typically arise and how to solve them, in preparation for the 220-1001 exam.

Learning Objectives

CompTIA A+ 220-1001: Troubleshooting Printers

  • describe the tips for troubleshooting for printers
  • describe how to troubleshoot a paper jam
  • describe how to combat a print quality problem
  • describe driver compatibility and related considerations when troubleshooting printers
  • describe common printer error codes and how to troubleshoot them
  • describe firmware updates and why they are required
  • compare screen display and printer output
  • calibrate and clean printers
  • describe why to print a test page
  • describe common print quality issues
  • troubleshoot print quality
  • establish printer connectivity
  • resolve additional print quality issues
  • describe troubleshooting tips, printer error codes, firmware updates, printer calibration, printer test pages, and how to troubleshoot print quality

Framework Connections