• Online, Self-Paced
Course Description

There are numerous small office/home office (SOHO) multifunction devices available on the market. Explore these devices, including the different settings and configuration methods.

Learning Objectives

CompTIA A+ 220-1001: SOHO Devices

  • use appropriate drivers for a given operating system including duplex, collate, orientation, and quality
  • configure wired device sharing including USB, serial, and Ethernet
  • configure wireless device sharing including Bluetooth, 802.11, and infrastructure vs. ad hoc
  • describe the purpose of integrated print servers
  • describe the benefits of cloud and remote printing
  • share local/networked devices via operating system settings such as TCP, Bonjour, and AirPrint
  • describe data privacy concerns such as authentication and hard drive caching
  • work with SOHO devices

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Customer Service and Technical Support
  • Cyber Defense Analysis
  • Cyber Defense Infrastructure Support
  • Systems Development
  • Technology R&D

Feedback

If you would like to provide feedback for this course, please e-mail the NICCS SO at NICCS@hq.dhs.gov.