• Online, Instructor-Led
  • Classroom
  • Online, Self-Paced
Course Description

In this course, you will learn how to plan, design, configure, maintain, and troubleshoot an integrated communications solution at an organization using Microsoft Teams. The course will cover Teams Phone with Calling Plans, Direct Routing, and Operator Connect, in addition to Teams devices, audio/video conferencing, and voice migration. Students will learn troubleshooting methodologies and how to resolve common telephony and voice problems.

Learning Objectives

After completing this course, you will be able to:
Plan and Configure Microsoft Teams Phone
Plan and optimize network performance for Teams Phone
Configure and deploy Direct Routing
Configure, deploy, and manage Teams devices
Monitor and Troubleshoot Teams Phone

Framework Connections