• Online, Instructor-Led
  • Online, Self-Paced
  • Classroom
Course Description

This workshop will give students an overview of the creative problem solving process, as well as key problem solving tools that they can use every day. Skills such as brainstorming, information gathering, & analyzing data will be covered during class. This course may earn a Credly Badge.

Learning Objectives

Understand problems and the creative problem solving process
Identify types of information to gather and key questions to ask in problem solving
Identify the importance of defining a problem correctly
Identify and use four different problem definition tools
Write concrete problem statements
Use basic brainstorming tools to generate ideas for solutions
Evaluate potential solutions against criteria, including cost/benefit analysis and group voting
Perform a final analysis to select a solution
Understand the roles that fact and intuition play in selecting a solution
Understand the need to refine the shortlist and redefine it
Understand how to identify the tasks and resources necessary to implement solutions
Evaluate and adapt solutions to reality

Framework Connections