• Online, Instructor-Led
  • Classroom
  • Online, Self-Paced
Course Description

With elicitation serving as a major component of the requirements process, it is imperative that business analysts maintain high competency levels in elicitation practices and technique use to help organizations overcome the requirements-related challenges faced on projects. Regardless of whether you are a practitioner just starting off your career in business analysis or whether you have been performing the role for some years, this course will provide insight into the latest thoughts on elicitation and writing effective requirements and present a number of current techniques that are being applied on projects across industries today. This course may earn a Credly Badge.

Learning Objectives

By the end of this course, you will be able to:

Understand the role of the business analyst and core competencies for performing successfully
Discuss the criticality of business analysis and requirements for successful project outcomes
Understand the main professional associations and standards supporting business analysts in the industry
Discuss the common problems with requirements and explore approaches to address these issues
Obtain a clear understanding of the various requirements types and the significance for eliciting each type
Demonstrate your ability to identify stakeholders
Explore various methods for understanding and analyzing stakeholders
Discuss and apply good planning practices to requirements elicitation efforts
Obtain knowledge and understanding of over 15 current and commonly applied elicitation techniques
Understand how to progress from elicitation to analysis to documentation
Write well-formed and validated requirements
Gain understanding of the best practices for writing quality requirements
Learn the technical writing techniques that apply directly to writing requirements documents
Discuss writing pitfalls, risks that impact requirements, and how to address them
Learn best practices for communicating and collaborating with stakeholders, sharing the results of elicitation and the resulting documentation
Learn approaches for validating requirements
Understand the difference between validating requirements and validating the solution

Framework Connections