• Online, Instructor-Led

Prepare for employment in end-user application work, computer operations, technical support, or a related computer field. This program is designed to help students prepare for the CompTIA A+ Certification exams for computer technicians.

Learning Objectives

  • Identify, install, and configure computer hardware components.
  • Evaluate, deploy, update, and maintain operating system software.
  • Produce and implement a plan of action in regard to installation and upgrading procedure for hardware and software.
  • Apply effective procedures to diagnose, troubleshoot, and resolve hardware and software problems.
  • Demonstrate an understanding of fundamental networking concepts and operation.
  • Employ learning strategies necessary to obtain the CompTIA A+ certification.

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Customer Service and Technical Support
  • Network Services
  • Systems Administration

Specialty Areas have been removed from the NICE Framework. With the recent release of the new NICE Framework data, updates to courses are underway. Until this course can be updated, this historical information is provided to give better context as to how it can help you with your cybersecurity goals.

Feedback

If you would like to provide feedback for this course, please e-mail the NICCS SO at NICCS@hq.dhs.gov.