• Online, Instructor-Led
Course Description

Prepare for employment in end-user application work, computer operations, technical support, or a related computer field. This program is designed to help students prepare for the CompTIA A+ Certification exams for computer technicians.

Learning Objectives

  • Identify, install, and configure computer hardware components.
  • Evaluate, deploy, update, and maintain operating system software.
  • Produce and implement a plan of action in regard to installation and upgrading procedure for hardware and software.
  • Apply effective procedures to diagnose, troubleshoot, and resolve hardware and software problems.
  • Demonstrate an understanding of fundamental networking concepts and operation.
  • Employ learning strategies necessary to obtain the CompTIA A+ certification.

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Customer Service and Technical Support
  • Network Services
  • Systems Administration