• Classroom
  • Online, Instructor-Led
Course Description

Attend Scripting in ServiceNow Fundamentals to learn how to use the ServiceNow JavaScript API. Take advantage of the extensibility of ServiceNow by adding new functionality or modifying the baseline behavior of an instance. This class begins with client-side scripting and transitions to server-side scripting. Attendees write, test and debug scripts using real-world, relevant lab exercises. The class features lecture and discussion as well as extensive hands-on practice and reinforcement of the lectures, delivered in a wide variety of lab activities. During this interactive training course, attendees perform scripting functions in their own class instance. This provides an opportunity to practice and become comfortable with both client-side and server-side scripting.

Learning Objectives

The course content and lab work help attendees learn to: Determine when and where it is appropriate to script Use ServiceNow’s built-in text editor Script client-side with o Client Scripts UI Policies Catalog Client Scripts & Catalog UI Policies Script server-side with o Business Rules Glide System Glide Record Script Includes UI Actions Flow Designer Use ServiceNow’s scripting best practices

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Work Roles