• Classroom
  • Online, Instructor-Led

The course will provide you with an understanding of intelligent automation and its applications in various business areas such as sales, finance, and operations. Throughout the course, you’ll explore hands-on exercises using real-world data and popular AI and machine learning tools and will learn how to identify potential areas for automation in your own organization. You’ll also explore use cases for AI in various business areas such as customer segmentation, lead generation, and sales forecasting. You’ll also learn about the best practices for implementing AI and machine learning projects in an organization and the ethical considerations that come with it.

Learning Objectives

Working in a hands-on learning environment led by our expert AI in business coach, you will: Develop a comprehensive understanding of Intelligent Automation (IA) and its applications in various industries Learn to identify potential areas for automation in participants’ own organizations and brainstorm potential solutions using AI and machine learning Understand the potential applications of AI for general business needs including sales, such as customer segmentation, lead generation, and sales forecasting Understand best practices for implementing AI and machine learning projects in an organization, and the ethical considerations that come with it. Develop a personal action plan for engaging in intelligent automation Gain hands-on experience using real-world data and popular AI and machine learning tools Develop the ability to analyze and understand the business impact of implementing AI and machine learning.

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):