• Classroom
  • Online, Instructor-Led

The CompTIA A+ course covers maintenance of PCs, mobile devices, laptops, operating systems and printers.

Learning Objectives

  • Familiarize yourself with the basics of a PC and how it operates
  • Understand different hardware types and how they differ, including SSD’s, HDD’s Blu-ray etc.
  • Know the basics of computer components and how they operate. Including RAM, CPU’s, PCI Cards
  • Easily identify different cable types and connectors
  • Know mainstream Operating Systems basic troubleshooting
  • Perform basic network troubleshooting
  • Familiarize yourself with computer terminology and acronyms

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Customer Service and Technical Support
  • Systems Development
  • Test and Evaluation

Specialty Areas have been removed from the NICE Framework. With the recent release of the new NICE Framework data, updates to courses are underway. Until this course can be updated, this historical information is provided to give better context as to how it can help you with your cybersecurity goals.

Feedback

If you would like to provide feedback for this course, please e-mail the NICCS SO at NICCS@hq.dhs.gov.