• Classroom
  • Online, Instructor-Led
  • Online, Self-Paced
Course Description

The CompTIA CDIA+ certification is the industry standard for computer support technicians. It shows competency as an IT professional. The certification, which is international and vendor-neutral, proves competency in installation, preventative maintenance, networking, security and troubleshooting and other areas in numerous technologies and operating systems from such vendors as Microsoft, Apple, Novell, EC-Council, Oracle, and some of the Linux variations.

Learning Objectives

  • Document Storage and Retention
  • Workflow Processing
  • Document Indexing
  • COLD (Computer Output to Laser Disk)
  • Document Security Requirements
  • Business Process Re-engineering
  • Document Scanning
  • Document Output Formats

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Risk Management
  • Software Development
  • Systems Development

Specialty Areas have been removed from the NICE Framework. With the recent release of the new NICE Framework data, updates to courses are underway. Until this course can be updated, this historical information is provided to give better context as to how it can help you with your cybersecurity goals.

Feedback

If you would like to provide feedback on this course, please e-mail the NICCS team at NICCS@hq.dhs.gov. Please keep in mind that NICCS does not own this course or accept payment for course entry. If you have questions related to the details of this course, such as cost, prerequisites, how to register, etc., please contact the course training provider directly. You can find course training provider contact information by following the link that says “Visit course page for more information...” on this page.