• Classroom
  • Online, Instructor-Led
  • Online, Self-Paced
Course Description

The CompTIA CDIA+ certification is the industry standard for computer support technicians. It shows competency as an IT professional. The certification, which is international and vendor-neutral, proves competency in installation, preventative maintenance, networking, security and troubleshooting and other areas in numerous technologies and operating systems from such vendors as Microsoft, Apple, Novell, EC-Council, Oracle, and some of the Linux variations.

Learning Objectives

  • Document Storage and Retention
  • Workflow Processing
  • Document Indexing
  • COLD (Computer Output to Laser Disk)
  • Document Security Requirements
  • Business Process Re-engineering
  • Document Scanning
  • Document Output Formats

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Risk Management
  • Software Development
  • Systems Development