National CAE Designated Institution
  • Online, Instructor-Led
Course Description

Advance from an A+ certified (or equivalent) technician to a network support technician. This hands-on course covers every aspect of PC networks, from basic troubleshooting through advanced system configuration.

Learning Objectives

  • Identify the basic network theory concepts.
  • Identify the major network communications methods.
  • Describe network media and hardware components.
  • Identify the components of a TCP/IP, network implementation.
  • Identify TCP/IP addressing and data delivery methods.
  • Identify the major services deployed on TCP/IP networks.
  • Identify the components of a LAN implementation.
  • Identify the infrastructure of a WAN implementation.
  • Identify the components of a remote network implementation.
  • Identify the major issues and technologies in network security.
  • Identify network security threats and attacks.
  • Identify the tools, methods, and techniques used in managing a network.
  • Describe troubleshooting of issues on a network.

Framework Connections

The materials within this course focus on the Knowledge Skills and Abilities (KSAs) identified within the Specialty Areas listed below. Click to view Specialty Area details within the interactive National Cybersecurity Workforce Framework.