National CAE Designated Institution
  • Classroom
  • Online, Instructor-Led

This course explores human resource (HR) concepts, and issues and challenges confronting HR managers working in 21st century information provision environments (IPE). Students will learn strategies for effectively managing and implementing HRM policies and programs to facilitate optimal human resource management in the IPE. This course expects the student to both analyze and synthesize information and demonstrate application of the learning concepts.

Learning Objectives

  1. Discuss current human resource management (HRM) issues relevant to the information provision environment (IPE).
  2. Analyze HRM areas within the context of the IPE from the following perspectives: HRM function and environment; HRM requirements (job analysis and planning, staffing, recruiting and selecting new employees); HRM effectiveness (training, development, and performance appraisal); HRM rewards and security (compensation, benefits, safety and health); HRM enhancements (employee relations, motivation, rights and discipline, labor relations, and collective bargaining).
  3. Identify strategies for effectively managing and implementing HRM policies and programs within the IPE.

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Competency Areas

Work Roles

Feedback

If you would like to provide feedback for this course, please e-mail the NICCS SO at NICCS@hq.dhs.gov.