• Classroom
  • Online, Instructor-Led
Course Description

ITIL 4 Foundation introduces an end-to-end operating model for the creation, delivery and continual improvement of technology-enabled products and services.

Learning Objectives

This course will prepare candidates to take the ITIL 4 Core Exam.

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Competency Areas