Simulation exercises, modeled after the events they deal with on a daily basis, as well as emergency situations, help prepare Tier 1 analysts to react more efficiently and effectively in their daily work as well as emergent situations. Simulation exercises allow relatively new, inexperienced analysts to gain practical experience quickly, allowing them to build confidence and advance their skill level more quickly.
Learning Objectives
Simulation exercises, modeled after the events they deal with on a daily basis, as well as emergency situations, help prepare Tier 1 analysts to react more efficiently and effectively in their daily work as well as emergent situations. Simulation exercises allow relatively new, inexperienced analysts to gain practical experience quickly, allowing them to build confidence and advance their skill level more quickly.
Framework Connections
The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):
Competency Areas
Feedback
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