• Classroom

CompTIA A+ Essentials is designed to explore the physical and functional characteristics of computer devices and components as well as trends in computer architecture. Emphasis will be placed on configuring a microcomputer, troubleshooting, interrupts, device and memory management, virtual memory and paging, file management, and performance analysis. As part of this course, you will be required to complete the current CompTIA A+ Essentials (220-1001) certification exam.

Learning Objectives

Successful students will have the knowledge required to:

  • Assemble components based on customer requirements
  • Install, configure, and maintain PCs, mobile devices, and software for end users
  • Understand the basics of networking and security forensics
  • Properly and safely diagnose, resolve, and document common hardware and software issues
  • Apply troubleshooting skills
  • Provide appropriate customer support
  • Understand the basics of scripting, virtualization, desktop imaging, and deployment

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Customer Service and Technical Support

Specialty Areas have been removed from the NICE Framework. With the recent release of the new NICE Framework data, updates to courses are underway. Until this course can be updated, this historical information is provided to give better context as to how it can help you with your cybersecurity goals.