• Online, Self-Paced
Learn from Ed Amoroso and guest Chris Kubecka as they uncover the uncomfortable topic of conflict management, and reveal real-world examples and experiences that leaders can use in current situations.

Learning Objectives

Conflict resolution is a touchy subject, yet conflict is the very essence of cybersecurity. As cyberattacks have the potential to bring down companies of any size and even entire governments, cybersecurity leaders must develop conflict resolution skills to help drive progress and better protect the companies and people they work with. Using the two main aspects of resolution - assertiveness, and cooperativeness - these dimensions can be broken down into five core methods of dealing with conflict: avoidance, competition, accommodation, collaboration, and compromise.

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Cybersecurity Management
  • Program/Project Management and Acquisition
  • Executive Cyber Leadership

Specialty Areas have been removed from the NICE Framework. With the recent release of the new NICE Framework data, updates to courses are underway. Until this course can be updated, this historical information is provided to give better context as to how it can help you with your cybersecurity goals.