• Classroom
  • Online, Instructor-Led
Course Description

AI & Machine Learning for the enterprise is a basic, primer-level course designed to provide you with a solid ‘first-look’ at essential AI and machine learning technologies, related cutting-edge skills, and the innovative tools that support them, with a focus on how they are applied in business in a practical way. These transformative technologies offer paths to enhance decision-making, quickly modernize and improve operational efficiency, and drive innovation within your organization.

Our engaging AI practitioner will guide you through useful lectures, valuable demonstrations and group discussions, along with light-hands-on activities working with some of the core skills and tools. Throughout the course, you’ll learn what AI is and isn't, differentiating between AI, Machine Learning and Deep Learning, and what’s happening with trending Large Language Model use. You’ll also examine processing language, images, and audio with AI. No deep math skills required. We'll also touch on hot topics and trends in AI, NLP, Neural Networks, Generative AI, GPT, and a preview of what’s next for AI in the business context.

You’ll exit the class with a high-level understanding of these technologies to a conversant level, able to move forward to engage in related discussions and participate in strategic decisions around AI and Machine Learning implementations, as well as ready to springboard into next-level learning programs in these areas.

Learning Objectives

  • Gain a clear introduction to the exciting world of AI and Machine Learning, along with current trends and tools, enabling you to participate confidently in strategic discussions and help to make informed decisions.
  • Get a hands-on introduction to a few user-friendly tools and skills offering you a taste of the practical side of AI and Machine Learning.
  • Explore the practical business applications of AI and Machine Learning in an everyday context, and the potential influence of these technologies on your organization.
  • Learn the basics about algorithms, NLP, Neural Networks, GPT, Generative AI and other innovative tools, and how
  • Explore how AI plays a pivotal role in processing language, images, and audio
  • Learn how organizations maximize use of these technologies to their benefit to improve processes and maximize efficiencies

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):