• Classroom
  • Online, Instructor-Led

Geared for non-technical business users new to AI, AI for Business Users 1 - Getting Started with AI is a hands-on workshop designed to demystify AI and make it accessible, illustrating how powerful AI tools like ChatGPT can be used to solve complex business problems, streamline workflows, and enhance team collaboration. This course is your guide to understanding how AI can enhance productivity, optimize resource allocation, and help you make informed decisions based on business intelligence insights.

Guided by our industry expert trainer, you’ll explore a wide range of topics, from the basics of AI through ethical considerations when working with and applying it. You’ll learn about and gain hands-on experience with a variety of common user-friendly tools you can put right to work in your day-to-day practice, as the labs focus on real world useful business skills and tasks. You'll learn how to interact effectively with the tools, how to integrate them into existing software, and how AI can assist in various business contexts such as customer service, data analysis, and project management.

By the end of the course, you'll be well-equipped to use AI tools effectively in your everyday business operations, from enhancing personal and team productivity to supporting informed decision-making processes.

Learning Objectives

  • Explore AI's capabilities, learn how it can streamline their workflow, and how to use AI tools to improve efficiency and productivity.
  • Master the ability to navigate and use AI tools such as ChatGPT and others, making your everyday work tasks a breeze.
  • Learn how to securely handle and use AI tools, ensuring you're confident and competent while handling business data.
  • Understand how to use AI in a variety of contexts, from customer service to project management, helping you solve a range of business challenges.
  • Learn to apply AI tools to your everyday tasks, helping you automate and streamline your business operations.
  • Develop a knack for using AI for efficient information analysis, helping you make data-driven decisions with ease and accuracy.
  • Gain the ability to use AI for creative content and media creation, letting you design engaging presentations, reports, and more.
  • Understand the practicalities of AI ethics and responsibilities, ensuring you are knowledgeable about respectful and fair AI practices in your business environment.

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):