This course is an introduction to voice and data communications as used in modern business environments. Topics covered in this course include cabling, network and internet technologies, telephony, and implementation considerations.
Learning Objectives
- A. understand fundamentals of telecommunications;
- B. discuss industry cabling standards;
- C. identify communication and transmission systems; and
- D. discuss how an IP telephony network works.
Framework Connections
The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):
Competency Areas
Work Roles
Feedback
If you would like to provide feedback on this course, please e-mail the NICCS team at NICCS@mail.cisa.dhs.gov. Please keep in mind that NICCS does not own this course or accept payment for course entry. If you have questions related to the details of this course, such as cost, prerequisites, how to register, etc., please contact the course training provider directly. You can find course training provider contact information by following the link that says “Visit course page for more information...” on this page.