Course Description
This course is an introduction to voice and data communications as used in modern business environments. Topics covered in this course include cabling, network and internet technologies, telephony, and implementation considerations.
Learning Objectives
- A. understand fundamentals of telecommunications;
- B. discuss industry cabling standards;
- C. identify communication and transmission systems; and
- D. discuss how an IP telephony network works.
Framework Connections
Competency Areas
Work Roles
Feedback
If you would like to provide feedback for this course, please e-mail the NICCS SO at NICCS@hq.dhs.gov.