National CAE Designated Institution
  • Classroom
  • Online, Instructor-Led
Course Description

This course covers fundamentals of Computer Technology, installation and configuration of PCs, laptops and related hardware and networking basics. Skills will be covered in installation, configuration, and troubleshooting of computer hardware, printers, and mobile devices. This class, along with CTEC 114  - IT Software Support, will help students gain the skills required for the nationally recognized CompTIA A+ certification exam.

Learning Objectives

  • A. identify basic computer assembly steps, maintenance, and functions;
  • B. recognize fundamental computer networking concepts;
  • C. describe features of various portable and mobile devices; and
  • D. use troubleshooting theory to apply basic hardware, and network troubleshooting skills.

Framework Connections

The materials within this course focus on the Knowledge Skills and Abilities (KSAs) identified within the Specialty Areas listed below. Click to view Specialty Area details within the interactive National Cybersecurity Workforce Framework.