National CAE Designated Institution
  • Classroom
  • Online, Instructor-Led
Course Description

This course covers fundamentals of Computer Technology, installation and configuration of PCs, laptops and related hardware and networking basics. Skills will be covered in installation, configuration, and troubleshooting of computer hardware, printers, and mobile devices. This class, along with CTEC 114 - IT Software Support, will help students gain the skills required for the nationally recognized CompTIA A+ certification exam.

Learning Objectives

  • A. identify basic computer assembly steps, maintenance, and functions;
  • B. recognize fundamental computer networking concepts;
  • C. describe features of various portable and mobile devices; and
  • D. use troubleshooting theory to apply basic hardware, and network troubleshooting skills.

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Feedback

If you would like to provide feedback on this course, please e-mail the NICCS team at NICCS@hq.dhs.gov. Please keep in mind that NICCS does not own this course or accept payment for course entry. If you have questions related to the details of this course, such as cost, prerequisites, how to register, etc., please contact the course training provider directly. You can find course training provider contact information by following the link that says “Visit course page for more information...” on this page.