• Online, Instructor-Led
  • Classroom
Course Description

During this virtual ITIL training course, our subject matter experts will instruct you on the development of organizational sustainability practices. ITIL 4 Specialist: Sustainability in Digital & IT offers an in-depth exploration of how we can tackle sustainability challenges and leverage ITIL concepts to build sustainability competencies across teams. Next-gen training and white-glove service included. The ITIL 4 Specialist: Sustainability in Digital & IT training course is one of two extension modules coming to ITIL 4. Upon passing the exam, you will earn the ITIL 4 Sustainability in Digital & IT certification. Learn how ITIL’s key practices and Service Value Chain support sustainability within service organizations.

Learning Objectives

Obtaining the official Axelos ITIL Specialist: Sustainability in Digital and IT (SDIT) certification.

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • All-Source Analysis
  • Customer Service and Technical Support
  • Data Administration
  • Network Services
  • Incident Response

Specialty Areas have been removed from the NICE Framework. With the recent release of the new NICE Framework data, updates to courses are underway. Until this course can be updated, this historical information is provided to give better context as to how it can help you with your cybersecurity goals.