• Classroom
  • Online, Instructor-Led
  • Online, Self-Paced
Course Description

In this course, the student will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems. 

Learning Objectives

Upon completion of this course, students will be able to:

  • Install and configure PC system unit components and peripheral devices
  • Install, configure, and troubleshoot display and multimedia devices
  • Install, configure, and troubleshoot storage devices
  • Install, configure, and troubleshoot internal system components
  • Explain network infrastructure concepts
  • Configure and troubleshoot network connections
  • Implement client virtualization and cloud computing
  • Support and troubleshoot laptops
  • Support and troubleshoot mobile devices
  • Install, configure, and troubleshoot print devices

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Data Administration
  • Software Development
  • Systems Architecture