In this course, the student will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems.
Learning Objectives
Upon completion of this course, students will be able to:
- Install and configure PC system unit components and peripheral devices
- Install, configure, and troubleshoot display and multimedia devices
- Install, configure, and troubleshoot storage devices
- Install, configure, and troubleshoot internal system components
- Explain network infrastructure concepts
- Configure and troubleshoot network connections
- Implement client virtualization and cloud computing
- Support and troubleshoot laptops
- Support and troubleshoot mobile devices
- Install, configure, and troubleshoot print devices
Framework Connections
The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):
Competency Areas
Feedback
If you would like to provide feedback on this course, please e-mail the NICCS team at NICCS@hq.dhs.gov. Please keep in mind that NICCS does not own this course or accept payment for course entry. If you have questions related to the details of this course, such as cost, prerequisites, how to register, etc., please contact the course training provider directly. You can find course training provider contact information by following the link that says “Visit course page for more information...” on this page.