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Microsoft Managing Modern Desktops

In this course, students will learn how to support and configure Windows 10 desktops in an organizational environment. Students will develop skills that include learning how to install, customize, and update Windows 10 operating systems. Students will learn how to managing storage, files, and devices as well as how to configure network connectivity for Windows 10. Students will also learn how to secure the Windows 10 OS and protect the data on the device. Finally, students will learn how to manage and troubleshoot Windows 10.



Part 2 of this course covers three central elements of Microsoft 365 enterprise administration – Microsoft 365 security management, Microsoft 365 compliance management, and Microsoft 365 device management. In Microsoft 365 security management, you will examine all the common types of threat vectors and data breaches facing organizations today, and you will learn how Microsoft 365’s security solutions address these security threats. You will be introduced to the Microsoft Secure Score, as well as to Azure Active Directory Identity Protection. You will then learn how to manage the Microsoft 365 security services, including Exchange Online Protection, Advanced Threat Protection, Safe Attachments, and Safe Links.

Finally, you will be introduced to the various reports that monitor your security health. You will then transition from security services to threat intelligence; specifically, using the Security Dashboard and Advanced Threat Analytics to stay ahead of potential security breaches.

 

Course Overview

Overall Proficiency Level
1 - Basic
Course Catalog Number
MSMD101
Training Purpose
Functional Development
Skill Development
Specific Audience
All
Delivery Method
Classroom
Online, Instructor-Led
Online, Self-Paced
Course Locations

1992 Lewis Turner Blvd., Suite 131
Fort Walton Beach, FL 32547

1700 North Tampa Street
Tampa, FL 33602

1320 E 9th Ave, Suite 100
Tampa, FL 33605

722 E. 9th Court
Panama City, FL 32401

317 S. 6th Street
Las Vegas, NV 89101

445 Dexter Avenue, Suite 4050
Montgomery, AL 36104

5835 Callaghan Road, Suite 105
San Antonio, TX 78225

560 Warner Robins Street
Warner Robins, GA 31098

3165 Washington Road, Suite D
Augusta, GA 30907

164 NW Promontory, Suite 200
Farmington, UT 84025

  • Classroom
  • Online, Instructor-Led
  • Online, Self-Paced

Learning Objectives

  • Install and customize Windows 10
  • Configure Updates for Windows.
  • Configure devices and drivers for Windows.
  • Configure storage for Windows.
  • Configure network and remote management settings in Windows.
  • Configure and manage browsers and applications in Windows.
  • Configure account access and authentication.
  • Configure file and folder permissions.
  • Describe methods for securing Windows 10, common threats and methods for mitigating against them.
  • Troubleshoot Windows and application installations.
  • Troubleshoot hardware and driver issues.
  • Troubleshoot file issues and perform recoveries.

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Customer Service and Technical Support
  • Data Administration
  • Network Services
  • Systems Administration

Specialty Areas have been removed from the NICE Framework. With the recent release of the new NICE Framework data, updates to courses are underway. Until this course can be updated, this historical information is provided to give better context as to how it can help you with your cybersecurity goals.

Feedback

If you would like to provide feedback on this course, please e-mail the NICCS team at NICCS@mail.cisa.dhs.gov(link sends email). Please keep in mind that NICCS does not own this course or accept payment for course entry. If you have questions related to the details of this course, such as cost, prerequisites, how to register, etc., please contact the course training provider directly. You can find course training provider contact information by following the link that says “Visit course page for more information...” on this page.

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