Task ID: T0389

Task Description: Review service performance reports identifying any significant issues and variances, initiating, where necessary, corrective actions and ensuring that all outstanding issues are followed up.

Work Roles with this Task:

• Work Role ID: OV-PMA-002
  Work Roles: IT Project Manager
  Work Role Description: Directly manages information technology projects.
  Category: Oversee and Govern
  Specialty Area(s): Program/Project Management and Acquisition
• Work Role ID: OV-PMA-003
  Work Roles: Product Support Manager
  Work Role Description: Manages the package of support functions required to field and maintain the readiness and operational capability of systems and components.
  Category: Oversee and Govern
  Specialty Area(s): Program/Project Management and Acquisition
• Work Role ID: OV-PMA-005
  Work Roles: IT Program Auditor
  Work Role Description: Conducts evaluations of an IT program or its individual components to determine compliance with published standards.
  Category: Oversee and Govern
  Specialty Area(s): Program/Project Management and Acquisition