Task ID: T0379
Task Description: Manage the internal relationship with information technology (IT) process owners supporting the service, assisting with the definition and agreement of Operating Level Agreements (OLAs).
Work Roles with this Task:
- Work Role ID: OV-PMA-001Work Roles: Program ManagerWork Role Description: Leads, coordinates, communicates, integrates, and is accountable for the overall success of the program, ensuring alignment with agency or enterprise priorities.Category: Oversee and GovernSpecialty Area(s): Program/Project Management and Acquisition
- Work Role ID: OV-PMA-002Work Roles: IT Project ManagerWork Role Description: Directly manages information technology projects.Category: Oversee and GovernSpecialty Area(s): Program/Project Management and Acquisition