Task ID: T0379

Task Description: Manage the internal relationship with information technology (IT) process owners supporting the service, assisting with the definition and agreement of Operating Level Agreements (OLAs).

Work Roles with this Task:

• Work Role ID: OV-PMA-001
  Work Roles: Program Manager
  Work Role Description: Leads, coordinates, communicates, integrates, and is accountable for the overall success of the program, ensuring alignment with agency or enterprise priorities.
  Category: Oversee and Govern
  Specialty Area(s): Program/Project Management and Acquisition
• Work Role ID: OV-PMA-002
  Work Roles: IT Project Manager
  Work Role Description: Directly manages information technology projects.
  Category: Oversee and Govern
  Specialty Area(s): Program/Project Management and Acquisition