Task ID: T0377
Task Description: Gather feedback on customer satisfaction and internal service performance to foster continual improvement.
Work Roles with this Task:
- Work Role ID: OV-PMA-001Work Roles: Program ManagerWork Role Description: Leads, coordinates, communicates, integrates, and is accountable for the overall success of the program, ensuring alignment with agency or enterprise priorities.
- Work Role ID: OV-PMA-002Work Roles: IT Project ManagerWork Role Description: Directly manages information technology projects.
- Work Role ID: OV-PMA-003Work Roles: Product Support ManagerWork Role Description: Manages the package of support functions required to field and maintain the readiness and operational capability of systems and components.
- Work Role ID: OV-PMA-004Work Roles: IT Investment/Portfolio ManagerWork Role Description: Manages a portfolio of IT investments that align with the overall needs of mission and enterprise priorities.