Task ID: T0340
Task Description: Act as a primary stakeholder in the underlying information technology (IT) operational processes and functions that support the service, provide direction and monitor all significant activities so the service is delivered successfully.
Work Roles with this Task:
- Work Role ID: OV-PMA-001Work Roles: Program ManagerWork Role Description: Leads, coordinates, communicates, integrates, and is accountable for the overall success of the program, ensuring alignment with agency or enterprise priorities.
- Work Role ID: OV-PMA-002Work Roles: IT Project ManagerWork Role Description: Directly manages information technology projects.
- Work Role ID: OV-PMA-003Work Roles: Product Support ManagerWork Role Description: Manages the package of support functions required to field and maintain the readiness and operational capability of systems and components.