Skill ID: S0365

Skill Description: Skill to design incident response for cloud service models. 

Work Roles with this Skill:

• Work Role ID: OM-STS-001
  Work Roles: Technical Support Specialist
  Work Role Description: Provides technical support to customers who need assistance utilizing client-level hardware and software in accordance with established or approved organizational process components (i.e., Master Incident Management Plan, when applicable).
  Category: Operate and Maintain
  Specialty Area(s): Customer Service and Technical Support
• Work Role ID: PR-CIR-001
  Work Roles: Cyber Defense Incident Responder
  Work Role Description: Investigates, analyzes, and responds to cyber incidents within the network environment or enclave.
  Category: Protect and Defend
  Specialty Area(s): Incident Response