Skill ID: S0365
Skill Description: Skill to design incident response for cloud service models.
Work Roles with this Skill:
- Work Role ID: OM-STS-001Work Role Name: Technical Support SpecialistWork Role Description: Provides technical support to customers who need assistance utilizing client-level hardware and software in accordance with established or approved organizational process components (i.e., Master Incident Management Plan, when applicable).Category: Operate and MaintainSpecialty Area(s): Customer Service and Technical Support
- Work Role ID: PR-CIR-001Work Role Name: Cyber Defense Incident ResponderWork Role Description: Investigates, analyzes, and responds to cyber incidents within the network environment or enclave.Category: Protect and DefendSpecialty Area(s): Incident Response