Knowledge ID: K0863

Knowledge of cloud computing principles and practices

Work roles with this Knowledge

  • Cybersecurity Instruction

    NICE Framework ID: OG-WRL-005

    Responsible for developing and conducting cybersecurity awareness, training, or education.

  • Product Support Management

    NICE Framework ID: OG-WRL-009

    Responsible for planning, estimating costs, budgeting, developing, implementing, and managing product support strategies in order to field and maintain the readiness and operational capability of systems and components.

  • Program Management

    NICE Framework ID: OG-WRL-010

    Responsible for leading, coordinating, and the overall success of a defined program. Includes communicating about the program and ensuring alignment with agency or organizational priorities.

  • Secure Project Management

    NICE Framework ID: OG-WRL-011

    Responsible for overseeing and directly managing technology projects. Ensures cybersecurity is built into projects to protect the organization’s critical infrastructure and assets, reduce risk, and meet organizational goals. Tracks and communicates project status and demonstrates project value to the organization.

  • Knowledge Management

    NICE Framework ID: IO-WRL-003

    Responsible for managing and administering processes and tools to identify, document, and access an organization’s intellectual capital.

  • Technical Support

    NICE Framework ID: IO-WRL-007

    Responsible for providing technical support to customers who need assistance utilizing client-level hardware and software in accordance with established or approved organizational policies and processes.