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IT Foundations

IT Foundations covers essential computer and career skills for entry-level IT jobs. This course is ideal for students seeking entry-level IT positions in companies, government agencies, educational institutions, or service providers, or to work for themselves.

Course Overview

Overall Proficiency Level
0 - No Proficiency
Course Prerequisites

Compass Verbal and Math Evaluations

Training Purpose
Functional Development
Skill Development
Specific Audience
All
General Public
Delivery Method
Classroom
Online, Instructor-Led
Course Location

1350 Concourse Ave, Suite 375
Memphis, TN 38104

Course Location Map
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Learning Objectives

Develop working knowledge of how computers and mobile devices operate. Identify common security threats and vulnerabilities like malware, phishing, spoofing and social engineering. Apply skills and procedures to install, configure, and troubleshoot computers, mobile devices, and software. Develop critical thinking and problem-solving skills.

Framework Connections

The materials within this course focus on the NICE Framework Task, Knowledge, and Skill statements identified within the indicated NICE Framework component(s):

Specialty Areas

  • Customer Service and Technical Support

Specialty Areas have been removed from the NICE Framework. With the recent release of the new NICE Framework data, updates to courses are underway. Until this course can be updated, this historical information is provided to give better context as to how it can help you with your cybersecurity goals.

Feedback

If you would like to provide feedback on this course, please e-mail the NICCS team at NICCS@mail.cisa.dhs.gov. Please keep in mind that NICCS does not own this course or accept payment for course entry. If you have questions related to the details of this course, such as cost, prerequisites, how to register, etc., please contact the course training provider directly. You can find course training provider contact information by following the link that says “Visit course page for more information...” on this page.

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